A living gallery
of things I've built.
Products, AI agents, automations, and frameworks — mostly built at the seam where human judgment meets machine execution.
AI & Agents
The Living Lab Report
A multi-agent reader that watches how learners actually use a lab.
The Handbook Companion
A quiet guide that answers what a handbook actually says — nothing more.
The Ticket Whisperer
An agent that reads across boards so a human doesn’t have to.
The Signal Pipeline
A quiet machine that turns the daily flood of AI news into clear signal.
Grounded Knowledge Assistant
A documentation assistant that answers only from what it can point to.
Conversational Analytics
Ask your business data a question in plain English, and get an answer.
A Framework for Certification Content
Exploring whether AI can help write exam questions without losing what makes them fair.
Ambient Expense Tracker
A quiet automation that turns a text message into a tidy spending log.
Frameworks & Practice
The AI-Native Double Diamond
A classic design framework, re-read for a world where AI does the making.
The 5R Employee Canvas
A one-page way to scope an AI agent like you’d onboard a person.
The Gist & Early
Two independent newsletters built on one rule: signal over noise, plainly told.
Workshop in a Room
Teaching prompt craft through the joy of trying to copy an image.
The Transition Doc
A quiet artefact that makes leaving something well feel possible.
Platform & Delivery
Environment as a Service
Turning bespoke setups into a reliable, repeatable product experience.
The Release Cadence
Turning platform updates into a rhythm people could plan around.
Sandbox on Demand
What used to take days now takes minutes — and nobody has to be awake for it.
The On-Demand Certification Environment
A production-ready practice ground, delivered the moment a learner asks.
Secure Credential Delivery
Retiring the plaintext password — quietly, and without breaking anyone’s day.
The Monitor Before the Alarm
An early-warning system for deployments that would rather fail quietly.
The UAT Habit
A small ritual that made every release a little more honest.
Foundations
The Holistic Account Health Report
One page that answers "how is this account, really?"
The Provisioning Correction Program
Finding the quiet mismatches between what’s sold and what’s actually used.
The Adoption Gap Tracker
Finding accounts that pay for a product but don’t seem to use it.
The Usage Velocity Speedometer
A single dial that tells you whether a contract is on track.
The Workspace Report Library
Turning ad-hoc analytics questions into a small, reusable library.
The Server Call Story
Reading a firehose of telemetry as if it were a conversation.